Last Updated: 1 Sep 2026

CSR Trading Ltd. respects your privacy and is committed to protecting the personal information you provide when visiting or using our website.

This Privacy Policy explains how we collect, use, protect, and disclose information through our website and related online services.

1. Information We Collect

We may collect information that you voluntarily provide when you:

  • Submit an inquiry or contact form
  • Request information about our products or services
  • Communicate with our company by email, telephone, or other channels
  • Subscribe to company updates or communications
  • Submit business or partnership inquiries

Depending on how you interact with our website, this information may include:

  • Name
  • Company or organization name
  • Email address
  • Phone number
  • Business address
  • Country or location
  • Information included in your inquiry or message
  • Other information you choose to provide

We may also automatically collect limited technical information when you visit our website, such as IP address, browser type, device information, pages visited, and general website usage information.

2. How We Use Your Information

CSR Trading Ltd. may use collected information to:

  • Respond to inquiries and requests
  • Provide information about our products and services
  • Communicate with customers, suppliers, partners, and business contacts
  • Process business-related requests
  • Improve our website and user experience
  • Understand website traffic and usage
  • Maintain website security and prevent misuse
  • Comply with applicable legal and regulatory requirements

We will use personal information only for legitimate business purposes and in accordance with applicable requirements.

 

3. Contact and Inquiry Information

When you submit information through our website, we may use the information you provide to contact you regarding your inquiry.

For example, if you request information about Coal, Gabbro Aggregates, Limestone, Food Grains, Rock Salt, Commodity Trading, Import & Export, Bulk Supply, Logistics, Shipping, or Freight Forwarding, we may use your contact details to respond to your request.

 

4. Cookies

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, remember preferences, and provide a better user experience.

Cookies are small data files stored on your device by your web browser.

You may configure your browser to refuse or delete cookies. However, disabling certain cookies may affect some website functionality.

 

5. Website Analytics

We may use website analytics tools to understand how visitors use our website. These services may collect information such as pages viewed, approximate location, browser type, device type, and website interactions.

Analytics information is generally used in an aggregated or statistical manner to help us improve our website and services.

 

6. How We Protect Your Information

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.

 

7. Sharing of Information

CSR Trading Ltd. does not sell or rent your personal information to third parties.

We may share information when reasonably necessary with:

  • Service providers that help operate our website or business
  • Website hosting, security, analytics, or technical service providers
  • Professional advisers where necessary
  • Government authorities or regulatory bodies when legally required
  • Other parties when necessary to protect our legal rights, property, security, or the safety of others

Any information shared will be handled for legitimate and appropriate purposes.

 

8. Third-Party Websites

Our website may contain links to third-party websites, services, or platforms.

CSR Trading Ltd. is not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage users to review the privacy policies of those websites before providing personal information.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to inquiries, maintaining business records, fulfilling legal obligations, resolving disputes, and enforcing agreements.

The retention period may vary depending on the type and purpose of the information.

 

10. Your Privacy Choices

Depending on applicable law, you may have rights concerning your personal information, including the right to:

  • Request information about personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of information where legally applicable
  • Withdraw consent where processing is based on consent
  • Object to certain uses of your information

To make a privacy-related request, please contact us using the information provided below.

 

11. Children’s Privacy

Our website is intended for general business and professional audiences. We do not knowingly collect personal information from children through our website.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

 

12. Changes to This Privacy Policy

CSR Trading Ltd. may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology, or applicable requirements.

Any changes will be posted on this page with an updated “Last Updated” date.

We encourage visitors to review this page periodically.

 

13. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact CSR Trading Ltd.

CSR Trading Ltd.
House 50, Floor 4th, Road 11, Block C, Banani, Dhaka-1213, Bangladesh

Email: info@csrtrading.com
Phone: +880 1844 239036

Website: www.csrtrading.com